FAQs

Following government guidance, more of our colleagues and businesses are beginning to return and reopen, and some of our cafes and restaurants are offering a click & collect or delivery service. Click here to find out more.

Your safety is our number one priority so you might notice extra measures in place when you next visit. These include:

Hand sanitising stations will be installed at all entry points within our buildings, as well as in all toilet facilities.

Key touchpoints and shared areas will be sanitised on an hourly basis and deep cleaned using anti-viral products every third weekend.

Wherever possible, we’ll implement a ‘zero touch’ journey through entrances and exits, walkways, corridors and lifts.

We’ll implement clear signage and floor markings throughout our buildings and external areas to help maintain social distancing. We will also introduce one-way flow systems.

We’ll do our best to create areas outside our buildings for people to eat their lunch outdoors, keeping a two-metre distance from others.

We’re reconfiguring our shared and outside spaces, such as the seating and tables, to maintain a two-metre distance and reduce face-to-face interactions.

Lift occupancy numbers will be reduced, and we’ll implement signage explaining good ‘lift etiquette’.

To facilitate increased bicycle use, additional bicycle parking facilities will be installed across our campus.

Our Paddington Central team may choose to wear PPE whilst at work. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touchpoints throughout each day.

To help us to keep you safe, we ask that you stay at home if you feel unwell, always maintain a distance of two metres from others and wash hands regularly.

For more information about visiting us, including important updates on our facilities and services, click here.